Electrical failure on PA6
Update - The situation at PA6 remains stable, with no impact on our services. Repair work is awaiting the delivery of a replacement part. We will provide a further update once the repair is completed, or earlier if the situation changes.
Nov 09, 2026 - 18:06 CET
Update - The situation at PA6 remains stable, with no impact on our services. Repair work is in progress. We will provide a further update once it is completed, or earlier if the situation changes.
Nov 04, 2026 - 17:35 CET
Update - The situation at PA6 remains stable, with no impact on our services. The datacenter provider is awaiting a replacement part to complete the repair. We continue to monitor and will provide a further update once the work is completed, or earlier if the situation changes.
Nov 03, 2026 - 09:12 CET
Update - The situation at PA6 remains stable. The datacenter provider is currently carrying out repair work, and we continue to monitor. A further update will be provided once the work is completed, or earlier if the situation changes.
Nov 02, 2026 - 12:11 CET
Update - The situation at PA6 remains stable. Repair work is planned on the datacenter provider side, and we continue to monitor. A further update will be provided tomorrow, or earlier if the situation changes.
Oct 27, 2026 - 19:00 CET
Update - The situation at PA6 remains stable. Corrective work is still pending on the datacenter provider side, and we continue to monitor. A further update will be provided on October 27, or earlier if the situation changes.
Oct 26, 2026 - 14:18 CET
Update - The situation at PA6 remains stable. Corrective work is still pending on the datacenter provider side, and we continue to monitor. A further update will be provided on October 26, or earlier if the situation changes.
Oct 24, 2026 - 19:45 CEST
Update - The datacenter provider has restored power protection at PA6 with redundancy back to normal; one UPS unit remains isolated pending investigation. The situation is stable and we continue to monitor. A further update will be provided tomorrow.
Oct 23, 2026 - 22:55 CEST
Update - The incident is still ongoing on the datacenter side. Customers whose equipment is connected to a single power supply may still experience impacts. Mitigation measures and corrective actions are planned by the datacenter provider.
Oct 23, 2026 - 19:31 CEST
Monitoring - Service returned to normal operation at approximately 18:46.
Oct 23, 2026 - 19:11 CEST
Investigating - A power disturbance was detected at the PA6 datacenter at around 6:00 PM (Paris time). We are currently investigating the issue together with the datacenter provider. A technician is on his way to the site to carry out the necessary checks.
Oct 23, 2026 - 18:48 CEST
Customer Service Partial Outage
Console - API Operational
Console - GUI Operational
Metrics Partial Outage
On-call platform availability Operational
Partner console Operational
FR1 - AZ01 (PA6) Operational
Bloc Storage Operational
IaaS by VMware Operational
Internet Operational
Network Operational
FR1 - AZ02 (PAR7) Operational
Bloc Storage Operational
IaaS by VMware Operational
Internet Operational
Network Operational
FR1 - AZ03 (TH3) Operational
Bloc Storage Operational
IaaS by VMware Operational
Internet Operational
Network Operational
FR1 - AZ05 (PAR7S) Operational
Bare Metal Operational
Bloc Storage Operational
IaaS by VMware Operational
IaaS OpenSource Operational
Internet Operational
Network Operational
FR1 - AZ06 (TH3S) Operational
Bare Metal Operational
Bloc Storage Operational
IaaS by VMware Operational
IaaS OpenSource Operational
Internet Operational
Network Operational
FR1 - AZ07 Operational
Bare Metal Operational
Bloc Storage Operational
IaaS by VMware Operational
IaaS OpenSource Operational
Internet Operational
Network Operational
FR1 - Regional Operational
Bastion Operational
Object Storage (S3) Operational
OpenShift SNC Operational
Public Cloud Interconnect Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Nov 15, 2026

No incidents reported today.

Nov 14, 2026

No incidents reported.

Nov 13, 2026

No incidents reported.

Nov 12, 2026

No incidents reported.

Nov 11, 2026

No incidents reported.

Nov 10, 2026

No incidents reported.

Nov 9, 2026

Cloud Temple Console - Some features unavailable
Resolved - This incident has been resolved.
Nov 9, 19:07 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 9, 18:47 CET
Identified - The issue has been identified and a fix is being implemented.
Nov 9, 17:34 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 9, 17:09 CET
Update - We are continuing to work on a fix for this issue.
Nov 9, 17:09 CET
Identified - The issue has been identified and a fix is being implemented.
Nov 9, 16:37 CET
Update - We are continuing to investigate this issue.
Nov 9, 16:37 CET
Investigating - We are currently investigating this issue.
Nov 9, 16:30 CET

Nov 8, 2026

No incidents reported.

Nov 7, 2026

No incidents reported.

Nov 6, 2026

No incidents reported.

Nov 5, 2026

No incidents reported.

Nov 4, 2026

Nov 3, 2026

Nov 2, 2026

Nov 1, 2026

Console and API outage
Resolved - This incident has been resolved.
Nov 1, 08:29 CET
Update - After verification, all services are now UP, except for the backup component.
All of tonight’s backups failed due to the incident; they will restart automatically tomorrow at the scheduled times.
Oct 30, 22:15 CET
Monitoring - The cause has been identified, and a fix has just been applied.

All services have returned to normal following the fix.
Oct 30, 21:43 CET
Identified - The issue has been identified and a fix is being implemented.
Oct 30, 21:39 CET
Update - We are continuing to investigate this issue.
Oct 30, 21:15 CET
Update - We are continuing to investigate this issue.
Oct 30, 20:36 CET
Update - We are continuing to investigate this issue.
Oct 30, 19:48 CET
Update - The technician is on site to continue the checks.

Further updates will be provided as the investigation progresses.
Oct 30, 19:11 CET
Update - We are continuing to investigate this issue.
Oct 30, 18:42 CET
Update - We are currently experiencing an outage affecting the Cloud Temple Console and the API. A potential impact on the S3 service is currently being confirmed. Our teams are actively investigating.

A technician is on the way to the datacenter to perform on-site checks.

Your hosted infrastructure (virtual machines, networks, storage) is not impacted and continues to run normally.

Further updates will be provided as the investigation progresses.
Oct 30, 18:09 CET
Update - We are currently experiencing an outage affecting the Cloud Temple Console and the API. A potential impact on the S3 service is currently being confirmed. Our teams are actively investigating.

Your hosted infrastructure (virtual machines, networks, storage) is not impacted and continues to run normally.

Further updates will be provided as the investigation progresses.
Oct 30, 17:57 CET
Update - We are continuing to investigate this issue.
Oct 30, 17:53 CET
Update - We are continuing to investigate this issue.
Oct 30, 17:53 CET
Update - We are continuing to investigate this issue.
Oct 30, 17:39 CET
Investigating - We are currently investigating this issue.
Oct 30, 17:39 CET
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