After verification, all services are now UP, except for the backup component. All of tonight’s backups failed due to the incident; they will restart automatically tomorrow at the scheduled times.
Posted Oct 30, 2026 - 22:15 CET
Monitoring
The cause has been identified, and a fix has just been applied.
All services have returned to normal following the fix.
Posted Oct 30, 2026 - 21:43 CET
Identified
The issue has been identified and a fix is being implemented.
Posted Oct 30, 2026 - 21:39 CET
Update
We are continuing to investigate this issue.
Posted Oct 30, 2026 - 21:15 CET
Update
We are continuing to investigate this issue.
Posted Oct 30, 2026 - 20:36 CET
Update
We are continuing to investigate this issue.
Posted Oct 30, 2026 - 19:48 CET
Update
The technician is on site to continue the checks.
Further updates will be provided as the investigation progresses.
Posted Oct 30, 2026 - 19:11 CET
Update
We are continuing to investigate this issue.
Posted Oct 30, 2026 - 18:42 CET
Update
We are currently experiencing an outage affecting the Cloud Temple Console and the API. A potential impact on the S3 service is currently being confirmed. Our teams are actively investigating.
A technician is on the way to the datacenter to perform on-site checks.
Your hosted infrastructure (virtual machines, networks, storage) is not impacted and continues to run normally.
Further updates will be provided as the investigation progresses.
Posted Oct 30, 2026 - 18:09 CET
Update
We are currently experiencing an outage affecting the Cloud Temple Console and the API. A potential impact on the S3 service is currently being confirmed. Our teams are actively investigating.
Your hosted infrastructure (virtual machines, networks, storage) is not impacted and continues to run normally.
Further updates will be provided as the investigation progresses.
Posted Oct 30, 2026 - 17:57 CET
Update
We are continuing to investigate this issue.
Posted Oct 30, 2026 - 17:53 CET
Update
We are continuing to investigate this issue.
Posted Oct 30, 2026 - 17:53 CET
Update
We are continuing to investigate this issue.
Posted Oct 30, 2026 - 17:39 CET
Investigating
We are currently investigating this issue.
Posted Oct 30, 2026 - 17:39 CET
This incident affected: Customer Service (Console - API, Console - GUI, Metrics) and FR1 - Regional (Object Storage (S3)).